We ship locally and within europe
- Local orders take 3-4 business days to be delivered to you and we ship within 1-2 business days
- Orders europewide take 6-9 business days to be delivered via UPS, DHL, FedEx or Hermes and we ship within same 1-2 business days
- Shipping time might vary depending on location, shipment method and other factors
- The exact delivery time is displayed your shopping cart and order confirmation
- If some items are not available at short notice or if the promised delivery time is delayed, we will inform you by e-mail
- Please note that we have no influence on delays caused by our logistics partner
- If articles are not available at short notice, we will automatically split the shipment
- You will receive the deliverable items and the delayed items will follow in a separate package
- You will be informed about the split via e-mail
You can find out the current shipment status of your parcel at any time using your parcel identification number/shipment number if the shipping method does not provide for parcel tracking. You will receive further information on tracking and tracing in your delivery confirmation by e-mail.
Track your order:
- You can check the status of your order with your tracking number at any time
- If the shipping method does not provide for parcel tracking
- You will receive further information on tracking and tracing in your delivery confirmation by e-mail
Delivery date elapsed?
- Please allow a few extra days for your order to be delivered (especially during busy times)
- Our carriers are always doing their best to get your order to you, so make sure you keep an eye on your tracking link for the latest updates
- If your order doesn’t arrive, please let us know within 30 days of the date by which your order should have been delivered and we’ll do our best to help you.